Program Manager, Registries
Your determination and focus always remains on the organizational objectives. Your level of enthusiasm and flexibility serve you well as you facilitate cross-resource communication, enabling adaptability between key stakeholders. Your excellent communication skills allow you to establish an appropriate rapport with your audience. You are a positive force for change, and you know the importance of building and developing positive relationships. You are a professional and proactive leader, with a mindset of growth.
If this sounds like you, please read on!
Provide subject-matter expertise on registry processes and opportunities to colleagues and to participating sites. Collaborate with the Education department to develop and implement collaborative quality improvement educational programs across the registry portfolio. Work with the Department Director to understand and manage the impact of reporting requirements and programs, evaluating where registry participation can support sites in meeting these. Serve as business leader with the Department Director on the assigned registries, serving as an organizer of the resources who support assigned registries, providing staff liaison support to applicable surgeon committees, and be a point of contact for site coordinators. Manage additional registry groups as needed. Provide leadership for important processes including committee management, data specification updates, and Annual Reports. This position requires flexibility, the ability to multi-task, an attention to detail, accuracy, and the ability to interact with various staff levels both internally and externally.
Serve as business leader with the Department Director on the registries as assigned such as the American Joint Replacement Registry (AJRR), the Shoulder & Elbow Registry (SER) or Musculoskeletal Tumor Registry (MsTR), serving as an organizer of the resources who support the assigned registries, providing staff liaison support to applicable surgeon committees, and be a point of contact for site coordinators. This manager is the subject-matter expertise on the assigned registry and will be a critical staff member for the scaling of the assigned registry. This position will lead the development of both internal and external facing materials, provide guidance to the technology and business resources internally around the assigned registry, and work closely with the Academy staff and surgeon volunteer leaders to grow the assigned registry.
Serve as leader of specified programs for registry participant re-use of data and work to identify new programs where registry participation can support participants. Manage maintenance of certification (MOC) credit and additional opportunities for board certification requirements to be met by registry participation. Serve as liaison to Education department to maintain and grow program opportunities to inform and provide education to participating sites. Provide subject-matter expertise as a quality improvement lead for the department and to participating sites on use of the registry data to improve patient care.
Collaborate with other program managers on alignment around patient reported outcome measure (PROM) support and performance measures that provide actionable data to sites. Staff measurement development workgroups as assigned. This role serves as a subject matter expert on how registry data can be actionable for shared decision making and quality improvement. Provide leadership for important processes including data specification updates and Annual Reports for assigned registries. This role provides leadership around the quality of data and facilitates incorporation of feedback from sites into our data specification updates for applicable registries. Manage additional registry groups such as but not limited to assigned registry subcommittees.
Serve as department resource on best practices for committee management including working with the Department Director on new and developing registry exploratory workgroups and committees. Develop and maintain standard operating processes and provide training to peers on committee management. Collaborate with ecosystem associate to manage resource dissemination across the department and Academy staff. Provide support to the Department Director on engaging with external stakeholders including scheduling, meeting organization, and contact management. Work with appropriate resources including facilities, catering, and marketing to arrange in-person meetings with key stakeholders and committees. Provide guidance on best practices for department meeting management to colleagues. Other duties as assigned.
Up 10 days per year
- Bachelor’s degree
- 7-10 years of experience in healthcare field or clinical setting
- Leadership level communication skills with stakeholders internally and externally
- Experienced presenter, in-person and on webinars, with an ability to translate information to a variety of disciplines
- Fluency in technology programs such as the windows suite with an aptitude for quickly learning new software applications
- Demonstrated record of professional and proactive follow-up with partners and clients
- Subject matter expertise in quality improvement and/or performance measurement
- Proficiency at interacting with medical professionals including physicians, clinician-scientist and researchers
- Experience working in a specialty society and/or with a clinical data registry
- Advanced degree in public health or healthcare related field
- Interest in and experience with health care policy that impacts clinical data registries, such as the physician fee schedule
- Knowledge of HIPAA and patient confidentiality practices, policies and procedures
- Knowledge of orthopaedic clinical care and practice
If this describes YOU, please apply by sharing the following:
-Clearly communicate why you are the ideal candidate for this role, providing specific examples and experiences as proof points.
-Attach your resume, cover letter, salary requirements and any additional materials that support your application.